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Our financial cushion was used up after a work related injury. A medical necessity requiring surgery with a couple of months off work. Short term disability insurance was supposed to cover most lost income. The insurance company for the STD was only paying half what they said they would. We called BofA right away to let them know we have a problem looming and ask for help. They treat us badly like we are looking for some kind of hand out at a 5 star restaurant.
We try a couple of more times and finally get someone that is willing to explain our options. We all decided that a modification is the best option. Gather and notarize all the many required documents, and send them all in. About a month later we are told our modification was approved and our next payment will be due in a couple of months. We should receive some documents in a couple of months, as they were swamped. We made our payments, some were credited, many were not.
We were told repeatedly that someone made a mistake, cash advance in maryland and our missing payments must have been due to not having money as opposed to just not being applied. Until the trial payments, we were over 2 years behind on our payments thanks to BofA. After years of lies, hung up phone calls (Them) fraudulent efforts to deny helping, attempts to payday loans virginia beach foreclose, and every other dirty trick they could think of, credit counselling, EHLP, etc, etc, etc. The AG settlement had our hopes up that we might finally get some help, when BofA transferred our loan to Green Tree. Our research into Green Tree and their reputation was discouraging to say the least. Two new applications for HAMP (First denied) later, and earlier this year, finally accepted. When our HAMP mod was finally accepted, and approved (A mere 7 days from receipt of all documents) we were sent papers outlining the terms including our trial payments. I made the payments before the 1st just to play it safe.
Below is a summary (In quotes for exact wording of part 2C and part 3. B Prior to modification, if the lender determines our representations are no longer true and correct, our loan documents will not be modified and the agreement will terminate. C I understand the loan documents will not be modified unless and until (i)I cash advance in maryland receive from the lender of a copy of this Agreement signed by the lender, and (ii) the Modification Effective Date (As defined in Section 3) has occurred.
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They have sent another of these modification documents with all the same dates, but with the amounts changed.
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We have tried all most everyday to get in touch with BOA, but their phone system recognizes my call but when I put in the account number, I am transfer to a voice mail. And, if this money earned more interest, what did they do with the money?